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Fact sheets

You can click on a link below to take you directly to the information for that age group:

The fact sheets provide an overview of each department's main functions, the roles available and skills needed. The roles shown are examples of the types available and are not an exhaustive list. The salaries shown are an indication of the general range but will vary depending on the business, location and the candidates own attributes.

It is also worth noting the number of entry level roles compared to those of higher levels which are often less common.


Fact sheets 12 to 14

Research & Development Research and Development: An overview of this department including the main duties and responsibilities of Research and Development along with information on the main roles within this area of the business.

Advertising & Marketing Advertising/Marketing: An overview of this department including the main duties and responsibilities of Advertising and Marketing along with information on the main roles within this area of the business.

Customer Interface & Sales Customer Interface and Sales: In a Bank or Building Society this department may include a number of things including branches or Call Centres, and these have been covered here along with information on some of the main roles.

Finance Finance: An overview of this department including the main duties and responsibilities of the Finance team along with information on the main roles within this area of the business.

Legal Legal: An overview of an in-house legal department including information on the main roles within this area of the business.

Information Technology (IT) Information Technology (IT): An overview of this department including the main duties and responsibilities of the IT team along with information on the main roles within this area of the business.

Human Resources (HR) Human Resources (HR): An overview of this department including the main duties and responsibilities of the HR team along with information on the main roles within this area of the business.

Business Operations & Services Business Operations and Services: An overview of the department that manages the day-to-day operations of the business including, information on some of the main roles within this area of the business.

Corporate Affairs Corporate Affairs: An overview of the department that manages the reputation of the business including, information on some of the main roles within this area of the business.

CEO & Board CEO and Board: Explains the role of a Board of Directors, including the difference between Non-Executive and Executive Directors. Additional information is also provided on the role of the Managing Director (MD) or Chief Executive Officer (CEO).

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Fact sheets 14 to 16

Research & Development Research and Development: An overview of this department including the main duties and responsibilities of Research and Development along with information on the main roles within this area of the business.

Advertising & Marketing Advertising/Marketing: An overview of this department including the main duties and responsibilities of Advertising and Marketing along with information on the main roles within this area of the business.

Customer Interface & Sales Customer Interface and Sales: In a Bank or Building Society this department may include a number of things including branches or Call Centres, and these have been covered here along with information on some of the main roles.

Finance Finance: An overview of this department including the main duties and responsibilities of the Finance team along with information on the main roles within this area of the business.

Legal Legal: An overview of an in-house legal department including information on the main roles within this area of the business.

Information Technology (IT) Information Technology (IT): An overview of this department including the main duties and responsibilities of the IT team along with information on the main roles within this area of the business.

Human Resources (HR) Human Resources (HR): An overview of this department including the main duties and responsibilities of the HR team along with information on the main roles within this area of the business.

Curriculum Vitae Writing Curriculum Vitae Writing: Tips on writing a Curriculum Vitae (CV) such as format, layout and key information to include. It also touches upon cover letters and how to write one to support your application and CV.

Interview Tips Interview Tips: Suggested tips to prepare for an interview. This includes what to consider and think about prior to the interview (including top five interview questions), what to do on the day and after an interview.

Business Operations & Services Business Operations and Services: An overview of the department that manages the day-to-day operations of the business including, information on some of the main roles within this area of the business.

Corporate Affairs Corporate Affairs: An overview of the department that manages the reputation of the business including, information on some of the main roles within this area of the business.

CEO & Board CEO and Board: Explains the role of a Board of Directors, including the difference between Non-Executive and Executive Directors. Additional information is also provided on the role of the Managing Director (MD) or Chief Executive Officer (CEO).

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Fact sheets 12 to 16

Service Roles Service Roles: An overview of some of the other roles found within a large financial services company including, reception, canteen, security, maintenance, branches and retail.

Service Roles Glossary: A comprehensive list of employability words with clear and concise definitions.

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